FAQ
Q
Can we get your free samples?
A
Yes, you can. We are honored to offer you sample. But the freight for express is on buyer's account.
Q
What is the normal lead time?
A
the delivery time is 30-40 work days after we receive your deposit.
Q
How do you control the quality?
A
We will make samples before mass production, and after sample approved, we will begin mass production. Doing100% inspection during production; Then do random inspection before packing; Taking picture….
Q
How to proceed the order if l have a logo to print?
A
Firstly, we will prepare artwork for visual confirmation. Secondly, we will produce some real samples for yourdouble confirmation. Finally if samples are okay, we will go to mass production.
Q
Do you have any MOQ limit?
A
Our MOQ is 5,000 pieces.
Q
What is your terms of delivery?
A
We accept EXW, FOB, CFR, ClF, DDU, DDP, etc. You can choose the one which is the most convenient or costeffective for you.
Q
What are your after-sales services?
A
We will refund the bad tubes money to you, and keep this money for the next order amount, We will remake the bad quality together with the next order.